Vet Clinic Fee Increases - 10 ways to make more palatable for your clients so you can give your team a pay rise - ep 117

10 ways to help make your price rises more palatable for your clients so you can give your team a pay rise in these inflationary times

Are staff motivation and clinic price increases connected – in this “life according to Julie episode”, I’m going to show you how they are.    

But first – some of the backstory so you can see how the dots are all connected 😊

We – VetStaff – have had a bit of a run of calls lately – starting just before Christmas and still going strong – from vets and nurses who’ve had their annual performance reviews – it’s that time of the year for some clinics and – the vets and nurses who’ve called us – have been told, when they’ve brought up the matter of a salary review – that “surely they can think of something other than the $ to come to work for” …

Today, we’re going to go through10 ways you can make it easier to increase your fees so that you can give your team a pay rise.

#1 – showcase your team’s professional credentials

#2 – Tech and Equipment

#3 – what other services do you offer your clients might not know about?

#4 – upcoming training and development

#5 – showcase your reviews and testimonials

#6 – your clinic’s presentation 

#7 – be clear and transparent with your invoicing and fees

#8 – be welcoming

#9 – your specialist & referral network

#10 – clear communication

Companion Animal Vacancy at Vet Marlborough - contact Julie South or Isobel Cooper for more info.

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