Episodes

10 ways to help make your price rises more palatable for your clients so you can give your team a pay rise in these inflationary times Are staff motivation and clinic price increases connected – in this “life according to …

The last two episodes have covered unconscious bias when interviewing with the goal of not only shedding the light on unconscious bias at your clinic, but also to help you get a more diverse team… because, as we all know, …

Continuing on from last week's 1-5 of Unconscious Biases: 6. Overconfidence bias Plays out when the recruiter is soooo confident in their own abilities to either pick a good candidate, or to eliminate the supposed bad ones, t...

One of the “happening things” in the recruitment world in 2022 was the spotlight being shone on diversity . I've identified 16 different unconscious biases we all have when it comes to interviewing – and how these can play ou...

These 8 predictions are in no order of priority as they’re all important. #1 - vet clinic employer branding #2 - job sharing and genuine part time roles #3 – how remuneration is “packaged” #4 - veterinary nurse job satisfacti...

How professional or collegial is the veterinary profession in New Zealand ? We pick up today where Dr Paul Unsworth gets on his self-professed soapbox about the requirement for veterinarians to work after hours. He parallels...

What makes a "good" veterinarian and/or a "good" veterinary clinic. Today Dr Paul Unsworth challenges me - Julie South - with specificity. As he says, "good" and "bad" aren't easily classified. If getting fit is on your to-...

Crystal Ball Gazing Today we do a bit of crystal ball gazing with Dr Paul Unsworth – Companion Animal Locum Veterinarian. This is the first of a multi-part series. We’re talking about some of the changes Dr Paul has seen …

The old model of running a veterinary business no longer works - it's time for a fresh look and different approach. This is the final episode (of 3) is Dr Jade Hackney’s series about life after veterinary burnout and recovery...

This is the second in the multi part series where Companion Animal Veterinarian Dr Jade Hackney shares her path to living life to the full as a healthy and loving, long-term life partner and fully engaged veterinarian. Dr Jad...

You can take the person out of vetting but can you take vetting out of the person? This series of episodes with Dr Jade Hackney was recorded a few months’ ago but I thought the topic was very relevant – …

This is the second of the two part series with Dr Jane Ough – Companion Animal Veterinarian at South Wairarapa Vets – who’s wearing her very new New Zealand Veterinary Association Climate Change Ambassador’s hat. If you haven...

Today we’re with Dr Jane Ough – Companion Animal Veterinarian at South Wairarapa Vets – who’s wearing her very new New Zealand Veterinary Association Climate Change Ambassador ’s hat. This is the second time Dr Jane has been ...

The second in the two part series where Professor John Munday talks about his world-first RAS research to treat cancer in cats and dogs. After graduating, he worked for 2 years in a mixed animal practice in Whangarei. He then...

Professor John Munday is a Massey University graduate. After graduating, he worked for 2 years in a mixed animal practice in Whangarei. He then returned to Massey and completed a PhD. After completing his doctorate John then ...

Dr Megan Alderson, Companion Animal Veterinarian + principal and partner of the Strand Veterinarian in Parnell, Auckland, New Zealand, introduces her new initiative The Vet Thrive Collective . In this episode Dr Megan and Ju...

Continuing on from episode 100 is part 2 of Dr Francesca Brown's research about what vet clinic clients want. The importance of training front line staff. Regard staff training as an investment, not a cost. A valuable strateg...

Dr Francesca Brown is a veterinarian who graduated from Massey University’s class of 1998. Since graduating and gaining experience in clinical practice she moved to education and then leadership in Allied Veterinary Professio...

EVP – Employee Value Proposition – the tacit understanding about how an employer treats its employees What an employer promises its employees goes beyond the legal requirements of being paid for the work done (by the employee...

When you – or your team – show up for work at your vet clinic, what is it you want them to feel and think about working at your clinic? Do you – or they - feel excited or exhausted? …

Here are six make-sense steps to help increase staff retention at your clinic by 82% and increase staff engagement by 70% Onboarding is the bridge between the final stage of recruitment and the first step in employee engageme...

What is "constructive dismissal" - 101 employment law overview with Julie South. Dr Cath Watson - Chair of Healthy Pets NZ talks about ways supports can get involved in fundraising. Cath talks about "Dogs Day Out" and Keriker...

Part 2 of 3 chats Julie South had with Companion Animal Veterinarian and Chair of Healthy Pets New Zealand, Dr Cath Watson. This week Julie and Cath chat about some of the research that Healthy Pets NZ has undertaken. #LoveYo...

Dr Cath Watson , BVSc - Companion Animal Veterinarian - has worked in a range of practices, both in here in Godzone Aotearoa New Zealand and in the United Kingdom. She’s been a locum, an employee, and a business owner. …